Shipping, Refund Policy
Our Policies are Transparent
Shipping | Refund | Delivery Policy of Herbal Baby
At HerbalBabyBoutique.com, we aim to provide 100% satisfaction to our customers. Hence to achieve this, if as a customer, if you are not satisfied with the product, we are here to help.
- All garments are sold in our trademark and are eligible for return within 3 days after the purchase.
- Kindly return your purchased products in its original packaging with all the stuff with your original receipt of refund.
- Please make sure that the product(s) are packed properly before you are returning it.
- HerbalBabyBoutique.com shall not be responsible for any loss/damage/theft caused if you handed over the incorrect product(s) by you at our courier service partner.
- If any or all the products that were originally formed a part of an order placed using a coupon or offer when returned then the coupon code/offer will no longer be applicable to the order. The benefits of the coupon/offer will not be included in the refund.
- If any products are returned are a part of any promo offers such as Buy 2 get 1 Free Or Buy 1 get 1 free, all the products associated with the offer have to be returned.
How to Process the Return?
Reach us via email with your order details explaining the reason for the return with pictures. We will respond to your email within 24 hours after receipt of your return request email.
Send your return request emails to: [ ]
All the refunds will be initiated only when we have received our product back to our warehouse. After completed all quality checks and verifications at our end, we will initiate the refund process. The mode of refund may depend on the mode of payment at the time of placing an order.
The entire amount paid by you towards the purchase is liable for a refund. Please note that the shipping, handling, and logistics charges including COD are non-refundable. Eligible refunds will take approximately 4 - 7 business days for the money to reflect in your bank account or any other financial instrument used at the time of your purchase.
A fixed shipping charge of Rs.100 is applicable on all orders below Rs.999 (excluding COD, Shipping Charges, Taxes, or other value-added charges or coupons or any offers) at all locations with additional charge applicable at certain locations. The shipping charges can be modified any time by HerbalBabyBoutique.com with or without prior intimation. The new charges will apply to the next successive orders placed through our websites.
Estimated Time of Delivery:
HerbalBabyBoutique.com will try to provide a delightful customer experience by delivering the products on time and as soon as possible. The normal delivery period is about 7 to 14 working days from the date of your order confirmation.
Our logistics partner will try to deliver the product without any delays but there may be certain unexpected delays caused due to unavoidable and undetermined logistics challenges beyond their control for which HerbablBabyBoutique.com is not liable in any means. We request you to cooperate under such circumstances.
Also, at HerbablBabyBoutique.com reserves the right to cancel the order at its sole discretion in case, where the delivery usually takes a longer time than usual or the shipment address is physically untraceable. The refund under such circumstances will be followed as per our refund policy.
At HerbalBabyBoutique.com, our aim is to provide 100% customer satisfaction. And for this sole reason, we have come up with a reliable cancellation policy for our customers. You can cancel your orders in multiple stages at HerbablBabyBoutique.com
You can cancel your order any time after placing the order and all the refund and/or return policies will be applicable as stated here. To apply for the cancellation, you should send an email to [ ]. We will respond to your request within 1 working day.